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Trust and verification
Legal information is only useful if you can trust where it came from. This page explains the source hierarchy every RTO Pro legal page follows, what each page must show you, and the rules we never bend.
The hierarchy
When sources could disagree, the higher-ranked source wins. The law itself always outranks commentary — including ours.
The law itself comes first. For tenancies, that starts with the Residential Tenancies Act, 2006 and its regulations. Where a rule matters, we check the current consolidated text.
Government of Ontario (e-Laws) →Official LTB forms, rules, guidelines, and process information. When we describe how an application or hearing works, this is the reference.
Tribunals Ontario →Official provincial guidance, such as the annual rent increase guideline and housing-related program information published by the Government of Ontario.
ontario.ca →City and municipal materials for local matters — property standards, bylaw enforcement, and municipal housing services. We link to each municipality's own official pages.
Ontario municipalities →Where a decision is relevant, we reference it through CanLII, the free public database of Canadian case law. Decisions are context, not guarantees — outcomes depend on facts.
CanLII (Ontario) →Official information about legal aid services, community legal clinics, and eligibility for free legal help across Ontario.
Legal Aid Ontario →Trusted public legal education written for Ontario, reviewed by legal professionals. A strong plain-language cross-check for our own explanations.
Community Legal Education Ontario →Official support and information for discrimination and accommodation issues under Ontario's Human Rights Code, including in housing.
HRLSC →Practical, non-legal guidance we author ourselves — how to organize evidence, name files, or prepare for a clinic visit. It is reviewed internally and never presented as law.
RTO Pro →Transparency by design
These elements are not decoration. They exist so you never have to take our word for anything — you can check the jurisdiction, the freshness, and the source yourself.
A visible badge confirming the page is written for Ontario. Tenancy law is provincial, and information from other provinces can be misleading.
The date the content was last checked against its sources, so you can judge how fresh it is before relying on it.
Direct links to the statute, tribunal material, or official resource each legal claim is based on — so you can verify it yourself.
Whether the page is fully reviewed, under review, or a draft. Anything not fully reviewed is labelled, never silently published as settled.
A plain statement of what the page cannot tell you — usually that it is general information and that deadlines and exceptions may apply to your situation.
Live examples
The badges and source box below are the same components used on every legal-information page across RTO Pro — shown here with real sources.
Jurisdiction and review badges
If a page were still being verified, an additional amber badge would say so. A page never quietly pretends to be more settled than it is.
The rule we never bend
If we cannot trace a statement to a source in the hierarchy above, we do not state it as law. Instead, we label it — as general guidance, as something under review, or as a question that needs professional confirmation. When we are unsure of a deep link, we link to the organization's relevant hub page rather than guess.
The same discipline applies to language. We say "based on the information provided" and "this may require further review" because those phrases are accurate. We do not declare conduct illegal, promise outcomes, or invent statistics, deadlines, or case law. Where the law involves exceptions — and it usually does — we say that deadlines and exceptions may apply.
Found something wrong or outdated?
This is legal information, not legal advice. RTO Pro is not a law firm. Deadlines and exceptions may apply to your situation — a qualified legal professional should confirm anything important before you rely on it.
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Every rights page and guide on RTO Pro follows what you just read.