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Pricing
Emergency guidance and core legal information are free — for every Ontario renter, always. Paid plans exist for one job: organizing an active dispute with deeper tools.
Plans
Prices are placeholders and may change before launch. Whatever changes, the Free plan stays free.
$0
No credit card required for core information and emergency guidance.
One-time — no recurring charge
Core information and emergency guidance, always free.
$12
per month · cancel anytime · pricing may change before launch
Recurring subscription
Full case organization for an active dispute.
Payments launch soon.
Everything free works today. Start with the Free plan →
$49
one-time · pricing may change before launch
One-time — no recurring charge
A complete, professional-quality case file.
Payments launch soon.
Everything free works today. Start with the Free plan →
Paid plans cannot be purchased yetIn development
Checkout and billing are still in development, so there is no way to pay for Tenant Pro or the Case Package right now — and no page on this site will pretend otherwise. Final prices will be confirmed here before launch.
Compare
Availability is written out in words, so nothing depends on colour or icons alone.
| Feature | Free | Tenant Pro | Case Package |
|---|---|---|---|
| Emergency guidance | Included | Included — free for everyone | Included — free for everyone |
| Situation screening | Included | Included — free for everyone | Included — free for everyone |
| Tenant rights information and official resource links | Included | Included — free for everyone | Included — free for everyone |
| Legal clinic finder | Included | Included — free for everyone | Included — free for everyone |
| Document and evidence storage | Up to five document uploads | Full evidence vault | Complete evidence organization |
| Timeline and chronology | Basic timeline | Unlimited timeline events | Structured chronology |
| Repair tracker | Basic repair tracker | Included | — |
| Notice information extraction | — | Included | — |
| Letter generation | — | Included | — |
| Deadline reminders | — | Included | — |
| Expense tracking | — | Expense tracker | Expense schedule |
| Hearing preparation | — | Hearing preparation tools | Hearing binder |
| Exports and professional handoff | — | Secure exports | Professional handoff export |
| Case-completeness review and missing-information checklist | — | — | Included |
For clinics and representatives
Contact for organization pricing
For community legal clinics, lawyers, licensed paralegals, housing workers, and nonprofits. Access to a client's case is always controlled by the client's explicit, revocable consent — and every access is logged.
Our commitments
Pricing for a legal-information platform has to be held to a higher standard. These are the rules this page follows.
No hidden fees. The price shown is the price, and taxes are shown before you pay.
No false urgency. No countdown timers, no "only 2 spots left", no pressure banners.
Clear cancellation. Subscriptions will be cancellable in a few clicks — no phone call, no retention scripts.
One-time and recurring charges are always labelled, on this page and at checkout.
Emergency information is never behind a paywall. It stays free, with no account required.
Payment does not improve your legal position or how the Landlord and Tenant Board decides your case. Paid plans only add organizing tools.
Reduced-cost and sponsored access is planned for tenants who cannot afford paid plans.
Questions
Not yet. Payments are still being built, so paid plans cannot be purchased right now. Everything in the Free plan works today, with no account and no credit card. When payments launch, prices will be confirmed on this page first.
Yes — that is the commitment we are building toward. When billing launches, Tenant Pro will be cancellable anytime from your account, with no cancellation fee, and your access will run to the end of the period you paid for. Final billing terms will be published in plain language before any payment is taken.
Accounts are still in development, so today the tools save information on your own device only — RTO Pro cannot see or delete it. When account storage launches, the plan is simple: your case information stays yours, you will be able to export it, and it will not be deleted just because you stop paying. The final data policy will be published before payments launch.
Because payments are not live yet, there is no refund policy to apply. A plain-language refund policy will be published on this page before anyone can be charged.
No. The Case Package does not include a lawyer or paralegal, does not provide legal advice, and does not guarantee any outcome. It is an organized case file — a summary, chronology, evidence index, and related materials — that you or a legal professional you choose can work from. Representation must come from a lawyer, licensed paralegal, or legal clinic.
No. Cases turn on the facts, the evidence, and the law — not on which RTO Pro plan someone used. Paid plans can save you time by keeping documents, dates, and expenses organized, but they do not change your rights or how the Board decides.
This is legal information, not legal advice. RTO Pro is not a law firm. Deadlines and exceptions may apply to your situation — a qualified legal professional should confirm anything important before you rely on it.